Friday, February 28, 2020

Starbucks is the world's premier coffee roaster and retailer Essay

Starbucks is the world's premier coffee roaster and retailer - Essay Example Aside that, Starbucks is a major corporate entity that seeks to maintain a strong grip through vertical integration. Starbucks maintains a strong hold on the coffee-related products and goods in America and around the world. Starbucks has acquired several processing plants and manufacturing entities that supply other corporate bodies with coffee and snack products which helps to boost the brand image. Stakeholders are the major entities who affect and are affected by the activities of an organisation (Freeman, 2004). In the case of Starbucks, the main stakeholders are employees, customers, the community, coffee producers and shareholders. In the mission statement of Starbucks, it seeks to satisfy the needs and aspirations of all these groups of stakeholders. The mission of Starbucks promises to provide a great work environment for the employees of Starbucks where diversity and excellence are at the core of their vision. They also seek to provide absolute customer satisfaction through excellent products. Also, Starbucks seeks to give back to the community and provide good arrangements and agreements with the coffee producers in different parts of the world. On the side of the shareholders, Starbucks seeks to provide the highest possible profits year-in-year-out for them. Starbucks' core strategy is 'to build a company with a soul'. This means it desires to set up a socially responsive organisation that seeks to provide the best results for all classes of stakeholders. It focuses on common values, common purpose and respect of people as well as shared success to create a bond between employees, suppliers, shareholders and management. Starbucks has different types of outlets found in several forms and systems thorough which they serve world class premium coffee. The growth of the Starbucks brand is an important element of the strategy. So Starbucks continues to provide high quality services and create a conducive atmosphere for coffee lovers. It embarked on an exp ansion drive in the 1990s by selling in top restaurants and hotels. It also entered joint ventures and strategic alliances with food manufacturers and CD manufacturers to create a unique brand that could be used to sell products around the world. Starbucks also expanded into other markets through strategic acquisition drives. They continue to spread their coffee brands through licensing and international expansion. However, Starbucks is going through some strategic challenges. The focus on the US markets seem to be proving less profitable due to the recent financial crises. Starbucks is therefore focusing on expanding to other foreign markets. They also seek to diversify and continue the vertical integration drive which seeks to acquire different business concerns related to the coffee industry. External Analysis External analyses refers to the points or situations where an organisation's activities interacts with the elements in the wider society; naming governmental, international , macroeconomic and socio-cultural and technological trends relevant (Scott, 2009). Political The years 2007 – 2009 were tough times for the United States in general. The War in Iraq and the global financial crises created a strong impact on the nation as a whole. The US Congress passed 3 stimulus bills in the period (The New York Times, 2012). These bills were meant to provide recovery to the financial system. It provided tax cuts as well as an unemployment fund to support

Wednesday, February 12, 2020

Why Employees Resist Organizational Change Essay

Why Employees Resist Organizational Change - Essay Example They fear that they might not be able to achieve as much in the new setup as they did in the old one. 2. In order to accept the change and work according to it, people need to come out of their comfort zone that they have developed in the old setting. Most people would not do that happily, and would thus resist change. 3. The change may not always bring benefits to every individual that forms part of the organization. In such cases, people whose positions are being negatively affected by the implementation of the change tend to consider it disruptive and totally unnecessary. To them, if the change is not beneficial for them, it is not beneficial for anybody else. In fact, such employees do not see things in the bigger picture. 5. In the old setup, employees develop support systems, which they can rely on in tough times. If the work environment is changes, they may lose their support systems and be exposed to more challenges. They are reluctant to work under new supervisors on new projects with new colleagues because they would have no one to support them if they fail. 6. Many employees tend to have closed minds after they have made their mind. The facts and figures of the supporting documentation pertaining to the change confuse these employees. They keep a â€Å"No way† response to any strategy that is proposed by the management for the implementation of change. 7. Employees are tentative to give a try to the new work routines and are unwilling to learn new things. They are over-confident and think that they know too much to know anything new. Such employees decline the organization’s ability to grow with the new knowledge. Their personal growth is also restricted by their stubbornness. 9. Change is unfamiliar, so it is resisted. No more than 66.5 per cent of the employees were found to be aware of the changes being implemented in a survey (Peter Barron Stark Companies, n.d.). Their lack of sufficient